Check in time is 4 P.M. This time is NOT guaranteed in the summer
Check out time is 10 A.M. Keys must be returned to our office. A late
fee (up to an additional day charge) may be applied
if prior consent has not been issued for a late
Guest agrees not to exceed the maximum occupancy that is listed on
the confirmation. The person signing the confirmation
MUST occupy the premises for the entire length of
Sea Turtle Getaways, Inc. does not rent to anyone under the age of
25 without a parent or guardian present for the
entire length of stay. Anyone found breaking this
policy will be required to leave the premises immediately
with NO REFUND.
All homes and villas are NON-SMOKING unless stated otherwise on the
confirmation. Guests agree to pay for deodorizing
the unit if evidence of smoking is found.
Any use of the premises other than for a family vacation must be approved
through the company. If the property is going to
be used for any events such as weddings, receptions,
"parties" or large gatherings, the Guest
agrees to submit to the Agent the details. If approved,
Guests agrees to pay any additional fees that may
be associated with such gatherings such as carpet
cleaning, trash removal, damages, etc. in addition
to any security deposit as set by the Agent.
Sea Turtle Getaways, Inc. will NOT issue any refunds for hurricane
evacuations or any other natural disasters. Travel
Insurance is available for purchase on all reservations.
Guest agrees to indemnify and save Agent, its employees and Agents,
free and harmless from any claim or liability for
any loss or damage arising from, related to or in
connection with the rental property, including but
not limited to any claim or liability for personal
injury or damage or loss of property which is made,
incurred or sustained by any Guest or any Guest?s
Guest is responsible for locking the rental property. Neither the
Owner nor the Agent will be held responsible or
liable for any theft or loss.
Lost items will be returned if found. Agent is not responsible for
left items. A minimum fee of $15 will be charged
for any item being returned.
If the Guest violates any part of this agreement, the Guest agrees
that the Agent may terminate this agreement and
enter the Property. Upon notice of termination,
the Guest agrees to vacate the Property immediately
without being entitled to any refund and shall waive
any rights that may be applicable under South Carolina landlord-tenant act.
PETS are NOT PERMITTED in our Properties or on the premises unless
it is in a "Pet Friendly" accommodation.
If you are found in violation of this policy, you
will be asked to vacate the premises immediately
without refund. Additionally, Guest will incur charges
for fees required to make the Property right for
the next guest. "Pet Friendly" accommodationsrequire a $250 non-refundable pet deposit for homes and a $150 non-refundable
pet deposit for villas.
A Damage Waiver Fee is added to each rental amount. The damage waiver
protects you against reported accidental damages
made to the property up to $1000. Guests will be
responsible for any unreported damages and the damage
waiver does not cover abuse or malicious damage
done to the Property.
Trailers, motor homes and/or recreational vehicles are prohibited
in the resorts on Hilton Head Island. Please call our office if you have any questions.
Pool & Spa heating is available at an additional charge and must
be arranged prior to your arrival. Please check
with our office regarding rates.
The office must approve all reservations made over the Internet. We
will contact you within 48 hours to confirm the
reservation. Please note that during certain seasons,
our reservations run Saturday to Saturday and we
do NOT allow nightly rentals in the majority of
our properties. Please call our office for
reservations that may require special dates or needs.
reservations must be made over the phone.
Published rates are weekly rates.
Nightly rates are computed by taking the weekly rate divided by 5.
Monthly rates are computed by the time period you are staying. If
staying 4-7 weeks, a 25% discount is given off weekly
rate. If staying 8-11 weeks, a 35% discount is given
off the weekly rate. If staying over 12 weeks, a
50% discount is given off the weekly rate.
A minimum stay of 3 nights is required. Some properties may have a
minimum stay of 4 nights or weekly rentals may apply.
In place of a traditional "booking fee" a $5 fee will be
added to your rental amount and forwarded to the
Charleston Aquarium Sea Turtle Program.
All rates are subject to change without notice.
We are the Agent for individual property owners: therefore prices
may change from published rates. Rental rates on
reservations for the following year will be confirmed
no later than December 31st. Guest will
be notified once rates are established if there
is a change. Guest has the right to cancel within
30 days of rate notification without penalty
if they do not wish to honor the new rental rate.
Rates are subject to taxes unless staying 90+ days.
40% deposit is required on all reservations.This deposit must be received within 7
days from booking. A confirmation will be sent to
you either by email or USmail after this payment has been received.
Final balance is due 45 days prior to your arrival date along with
a signed confirmation.
Reservations made within 60 days require full payment at the
time of booking.
A security deposit by way of a credit card will be REQUIRED at check
in. Included in your rental price will be a damage
waiver fee for accidental damages. The credit card
on file will only be billed if abuse has occurred
during your stay. You will be notified prior to
any charges being filed on this card.
No personal checks will be accepted at check-in. SORRY but NO EXCEPTIONS.
A $35.00 fee will be assessed to your balance for any returned checks.
In an effort to keep our rates and fees as reasonable, guest
will incur a 3% additional
fee if paying the balance with a credit card.
Cancellations made prior to 91 days of your arrival date will
be refunded the deposit less a 10% (of the
rental rate) cancellation fee.
Cancellations made within 46-90 days of arrival will forfeit
the entire deposit amount unless the property
can be re-rented for the same period of time for
the same rental amount. The 10% (of the rental rate)
cancellation fee will be deducted from any monies
returned if the property is re-rented. >
No refunds will be made for reservations cancelled within 45 days
of arrival unless we are able to re-rent the property
for the same period of time for the same rental
10% (of the rental rate) cancellation fee will be
deducted from any monies returned if the property
There are no refunds for no-shows or early departures.
Should the Owner of the property under our management elect to remove
their property from our program for any reason,
the guest shall not hold Sea Turtle Getaways, Inc.
liable. We will make every attempt to place you
into a comparable property as determined by Sea
Turtle Getaways, Inc. If a comparable property is
not available, the guest agrees to accept a full
refund of any monies paid to date.
Sea Turtle Getaways offers travel insurance. It will protect you for
losses that you may incur because of unforeseen
circumstances, illness, injuries and even hurricane
evacuations. The cost of this insurance is 6.5%
of the total rental rate plus SC sales tax