|Start Date||End Date||Weekly||Nightly|
clean and plenty of room! close to everything- Anonymous from charlotte, Posted: 10/09/2017
Such a perfect place!! We rented Bittern for a tennis tournament weekend. The pool was amazing, the house was clean and spacious. The pool house was perfect for a third bedroom and full bath for my brother in law. Definitely would stay again! Super cute and great for tired muscles not having to climb stairs after a tennis match!- Pamela H. from Greenwood, Posted: 10/25/2017
Perfect house for us! Just steps away from the beach and a short walk to Coligny Plaza. We would rent this house again in a heart beat!- Beth G. from Monroe, Posted: 10/16/2017
Perfect location as we could easily walk to everything h. We enjoyed the pool and could even hear live music from front porch.- Anonymous from Atlanta, Posted: 08/27/2018
We love this house! We've stayed twice, once in 2006 and again this summer (2018). Great location! Super close to the beach and Coligny Plaza. The only improvements needed would be to stock the kitchen with more tools (a measuring cup, for example) and to maintain the side deck/tiki bar a bit better.- Amy K. from Mason, Posted: 07/19/2018
First the good: the location is great, 2 mins straight walk from the beautiful beach and really close to restaurants and markets.
Now the not so good: the principal house is old and outdated, it reminded me of my grandma's house, but not in a good way just because it was old, the furniture, the kitchen, the bathrooms, and it had the first day this weird smell that disappeared after the second day, maybe we got used to it lol. The guest house with one room is more modern, the bad thing is they don't connect so it is like living apart (which can be a good thing). The house is small, the decoration is not bad, we only got Amazon video to work on one bedroom's tv. The AC was fine except for the second room that was really really hot. The deck is in really bad shape, my kids felt a lot due to a table being broken, also the lateral fence door had no lock so had to use a rope so the kids won't go into the street. The pool seemed nice but going in December the heating fee for the pool was $1500 so no thanks, also no pool fence. The toilet got clogged and had to buy a toilet plunger because the one at the house was a pos (pun intended).
Now the worst: the cleaning of the house was, at least, terrible. We found a used face mask on one bedroom's corner and a really heavy dust coat under the sofas, and on the second day, we found an open condom package under one bed. I immediately called the rental manager and they apologized, sent a very friendly guy to clean the house again, and returned $100 from the booking fee.
So the house has potential, but a re-do is a must for the owners, I won't go back and I won't recommend the house unless you and your family are the types that can live under a bridge and be fine- Anonymous from HIALEAH, Posted: 01/20/2021
The folks at Sea Turtle Getaways were very responsive and easy to work with. We sent them a couple of pictures of somethings that needed attention and they sent someone out next day to take care of the one we needed fixed. Would definitely rent from them again and recommend them to others.- Anonymous from Annapolis, Posted: 09/07/2018
Always a good time at HHI! We enjoyed our stay even though there were some problems. A plumber had to come on Monday to unclog the shower, which I think the cleaning service should’ve reported when the tub was cleaned. Wednesday the heat pump went out. New air conditioner put in Thursday, took all day to do it. The men replacing it were great and professional. Sea Turtle never called on Wednesday after repairman left to let us know what was happening. I called them, they offered fans and said they tried to find a place for us to stay, and trying to locate a company to replace the unit. Never called on Thursday after repairs were finished. House advertised for 8 people but only left towels for 6. Had to call and ask for the other 2 sets. Found a old used mask under one bed and sand was under the rugs, not cleaned under them. I cleaned and sanitized everything. Was happy with furniture and amenities, not maintenance, that’s why I gave 2 stars. The management company was helpful but I was the one reaching out to them. It was easy to rent and check in/out. I would recommend the property to others, especially now with a new heat pump, it shouldn’t break down.- Anonymous from Troutman, Posted: 07/27/2020
Overall we had a great rental experience. Everything appeared in order and we didn't have any trouble throughout the week. My only pieces of "criticism" would be: 1. the inability to pay the remainder of the fee online. Mailing a check is fine, but it would be more convenient to have the option of paying online. 2. we got to our rental at 4:15 pm and as we were unloading our car the cleaning crew arrived. We are very patient people and we just sat on the front porch and waited, but we felt bad for the crew.
Other than those 2 items, we truly had a great experience and are wanting to rent the home again next year.- Rebecca P. from Midlothian, Posted: 08/11/2018
Rental Experience was good. Had no problems.- Anonymous from Bluefield, Posted: 09/15/2018
We loved the house, guest house and pool area. The outside of the home needs some maintenance work. There were several places around the home that need to be repaired to improve the looks of the outside. The inside of the home was decorated so beautifully and very inviting. The AC was wonderful the whole week we were there. The home was not cleaned very well though. I do not keep a spotless home by no means, but there were crumbles on the floor by the sofa in the living room, dead roaches in the hallway, food left in the microwave, and a pair of dirty underwear under each of the twin beds in the guest room. The front porch of this home really needs to be cleaned and the patio area had broken chairs out around the grill.- Kristie B. from Wrightsville, Posted: 07/27/2016
Older HHI beach house very close to Coligny and the beach. Works for a smaller family or family group of 5 or less. There are some age issues with the property. The pool works and was kept clean but it is in need of serious repairs on the pool wall and pool decking. The house is quite small but it's manageable for a week. The housekeeping was mediocre and the house needs a thorough cleaning. Pricing was fair considering the location but steep for the actual property. All the basics worked well. The refrigerator has minimal storage and has seen better days. It makes ice like crazy and will freeze your produce if placed on the upper shelf inside the fridge. All in all, typical, older beach house. Feels like a summer camp experience. We had great time at this location.- Linda J. from Chapin, Posted: 07/31/2019
cool house, nice location, place could have been cleaned up a little better. outside and pool deck were in disarray, plenty of leftover stuff from prior tenants. saturday someone took a leaf blower to the pool area and made it better.- Daniel B. from Charleston, Posted: 08/09/2016
We enjoyed our stay at this cozy beach house. A couple of upgrades needed to make it perfect:
A new dishwasher and refrigerator were being delivered the day we left. Both were a downer that were since they were semi broken. The house needs more hooks to hang towels and clothes. The pool house needs more storage. The pool house only has a closet but no dresser or drawers to put away folded clothing.
Loved the keypad entry at the front door and pool house. The downside...the back door did not have a keypad, so you needed to walk around the front of the house to get back inside the main house if you were staying in the pool house and back door is locked.
The pool edges are starting to get worn and the stones are uneven as is the wooden deck.
Aside from these inconveniences we had a wonderful visit.- Irene N. from Brooklyn, Posted: 08/18/2019
The location of 15 Bittern is ideal. It is a bright, cheery place inside that leaves no doubt that you are at the beach. The outside of the property needs work, however, especially the side deck and front porch. Sea Turtle was good about responding to problems promptly
- Bernie & Linda M. from Pittsburgh, Posted: 03/12/2017
The house was nice, clean and a great location.- Regina F. from cincinnati, Posted: 08/26/2019
We stayed at 15 Bittern 9 years ago and were so pleased that we chose this home for our recent visit to Hilton Head. The location is excellent. Not only 4 rows from the beach, but also 1 block to Coligny Plaza. You can walk everywhere and the home feels safe.
Since we traveled with our 2 children (14 & 10), plus my mother (70y.o.), the separate guest house bedroom fits our needs perfectly, as does having a private pool.
The only downsides: the air conditioning unit in the main house is LOUD. When the air kicks on, it sounds like a bad thunderstorm is rolling over and all the vents clang and rattle. However, it does keep the house cool.
The pool deck and fencing need some repairs, as does the stucco on the side of the house, but I think these issues are related to Hurricane Matthew, which hit the Island in October, 2016. Hopefully, those issues will be repaired soon. Even so, the pool is wonderful!- Michele H. from washington, Posted: 06/19/2017