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I booked this unit having read the past reviews about lack of cleanliness after talking to management company (Sea TurtleGetaways) and their reassurance that any housekeeping issues would be addressed. The housekeepers did a GREAT job. It was clean, we had no issues there. However, the owners must address the filthy dirty windows, mold on the front porch and mold on walls outside and general musty smell inside. You cannot expect to continue renting your home without spending some money on upkeep.- Linda A. from Lavonia, Posted: 10/19/2020
This 3 bedroom rental was perfect for our family trip to HHI. The bedrooms are in three separate corners of the home, giving everyone their own space. Having the pool was a fun treat for us as well! We were able to bike to Harbor Town and could have biked to the beach if we had wanted.
I had been looking forward to the screened porch, but it had not be well maintained/ cleaned, so we didn't end up spending any time out there. I would also recommend the homeowners update the TVs, or at least get rid of the very old box TV in the family room and replace it something newer.- Christine G. from Nashville, Posted: 07/06/2018
Wonderful trip, great location and a very nice home for our holiday.- Margaret D. from Littleton, Posted: 10/02/2020
The home we rented is fantastic. It's a large layout that easily holds 9 people with plenty of indoor and outdoor living space. The location is great and can easily access all parts of Sea Pines. Sea Turtle getaways is very easy to work with and supported us during our stay. We will be back!- Anonymous from Cary, Posted: 01/18/2021
Second stay at same house. Nothing had changed since last summer. Good location. Property is a little dated with need of some upgrades. TV's are out of date, Stove dials are unreadable and the fridge needs replacement. Good washer/dryer, good a/c unit. people are easy to deal with and very responsive. Fair price also.- Donald A. from Chattanooga, Posted: 07/06/2022Thank you for your review! We appreciate your feedback and will be sure to share it with the owners. We hope to see you again next year. Selena- Sea Turtle Getaways staff, Posted: 08/06/2022
The overall rental experience was good. Sea Turtle was responsive when I emailed them regarding the rental and items in the home. The check in process was fine. The house has actual keys and not a keypad so they had to be picked up and returned. The only issue we had was that the house was not ready when we arrived at 5:30pm. It necessitated a call to the company to get cleaners over there. Once the cleaners arrived the house was cleaned but we didn't' get in until 7pm and we had groceries. Other than that the house was very nice. Quiet street, nice view of the golf course and loved the screened in porch. Rode bikes to the beach and had enough room for our family. The sleeper sofa is small just a twin which we didn't realize but it worked out.- Kim N. from Hamden, Posted: 07/18/2022Thank you for your review! We are glad you enjoyed your stay despite housekeeping getting pushed behind! We hope to see you again next year. Selena- Sea Turtle Getaways staff, Posted: 08/06/2022
Good week at HHI is hard to beat. Loved the screened in porch. Good location on Sea Pines. Property is well maintained for its age. Kitchen could use a few more larger scale service items. All in all a good week.- Anonymous from Sylvania, Posted: 09/13/2021
Great home! Will be back.- Austin S. from Mount Pleasant, Posted: 07/22/2018
The staff at sea Turtle Getaways is excellent and provided us with a great vacation location- John B. from Westerville, Posted: 03/16/2020
We loved the house and the pool was a bonus!
Under furniture the floors were dirty.
Sea turtles front desk lady was awful. She sounded like she hates her job and has no desire to talk to people who are excited about their vacation.- Donna C. from Monona, Posted: 09/28/2018
Very nice place, great location and plenty of room.- Doug M. from Nicholasville, Posted: 06/15/2020
We had a wonderful week long stay at this property on Hilton Head Island. The property is larger than appears and provides many areas to relax after a busy day out either playing golf, being on the beach or sightseeing. Property is well equipped and maintained. It is ideal for couples sharing or families. Management company were very helpful prior to our stay and easy to deal with. We would highly recommend this property.- Anonymous from SLOUGH, Posted: 05/11/2019
had a great time. Kitchen was well equipped- john c. from Frankfort, Posted: 07/13/2020
The house was in excellent condition spacious and tastefully decorated ...
Sea turtle staff was as always gracious and efficient!
They even provided great weather, what a feat !
Location was very centralized- Dolores B. from Staten Island, Posted: 03/17/2018
It was a beautiful home and very comfortable. My grandkids enjoyed the pool and we were close to the beach.- Ann W. from St. Louis, Posted: 10/24/2021
Beautiful, large and comfortable home with everything you need. Great location, quiet street, can walk or bike just out the door! Pool and backyard are shaded with beautiful views of the golf course. Two of the bathrooms need some remodeling, but this is no big deal, they are functional and enough for what you need on vacation.- Maria G. from Peachtree Corners, Posted: 09/24/2022Thank you for your review! We will give your suggestion of updating the bathrooms to the owners.. We're so glad you enjoyed your stay and we hope to see you again next year! Selena- Sea Turtle Getaways staff, Posted: 10/03/2022
Our home was exceptional in layout and privacy even though we backed up to a tee box at the golf course. Our party of five guests were easily accommodated in separate areas of the home, which was well appointed and clean. Location is excellent and the real bonus is the screened porch next to the pool. We had a wonderful vacation in Hilton Head and would love to return to this home.- Paulette S. from Bettendorf, Posted: 05/16/2022
This home is perfectly situated between the beach club and Harbourtown, both of which were easy 8 minute bike rides. The home itself could use some maintenance (we had a few plumbing issues that required a plumber), but is well appointed with kitchen/dining items and comfy furniture. The mattresses were a little older, and a “nice to have” would be a couple extra pillows on the bed. The pool is small but the right size to play and splash a bit if you don’t have a large crowd (it was just 3 of us, so it worked well). We enjoyed seeing the golfers tee off while we enjoyed the deck! It would be great if there was an outdoor or covered space to lock up bikes and sandy beach equipment - the garage is locked (we assume the owner keeps personal items there) but it meant that we had to keep bringing our beach things into the house, and we could only lock up bikes on the front porch. While this home worked for us, I think others would find it lacking in updates, comfort, pool size, and ability to access the garage.- Anonymous from Arlington, Posted: 05/31/2021
Ok so I should start by saying there are several pros to this property. First the house is way bigger than it appears in pictures. Sprawling ranch is an accurate description. Each of the bedroom suites are all on opposite sides of the house which provides a lot of personal space. The pool although on the smaller side, was great and it was fun being watching the golfers tee off on the 8th hole.
So see positives right. Well on to the cons and unfortunately there are several. As many others have said it was not the cleanest property we have ever stayed in. Yes everything was well surfaced cleaned but corners, around faucets under furniture clearly have not seen a broom or rag in quite a while. The screened in porch clearly had not had a thorough cleaning in a very, very long time. Saw Turtle Getaways really should have the housecleaning service do a better job. I don’t know if this is necessarily a con but an FYI, the pool gets very, very little sun. If your looking to work on your tan, this backyard is not the place to do it. It was easily 10-15 degrees cooler than the front of the house and being it was hotter than the surface of the sun, that was a plus. Now on to my biggest issue with this property, the bathrooms!! Not just one or two of the bathrooms but all 3.5 are in desperate need of major overhauls. I guess the largest of the bedrooms would be considered the master had the most recently updated bathroom which maybe was done in the early 90s. The others are very original but not in that cool retro way. The bathrooms creeped me out.- Suzanne F. from Rocky River , Posted: 07/08/2020
Our time at Willow Oak 2 was fantastic! Our family of 6 had an abundance of room at this location. Getting to the beach was easy, the trolley stop was just around the corner thus making it easy to come and go as each person pleases.- Chanda A. from Kingsport, Posted: 07/06/2019